How Fashion Nova Built a Billion Dollar Brand With Instagram Influencers (Complete Case Study)

Learn how Fashion Nova scaled from a mall store to a billion-dollar empire using Instagram influencers. See their exact strategies, metrics, and how to apply them to your brand.

Priya Nain

Priya Nain

November 20, 2024

Blog Image

Contents

In 2006, when Richard Saghian opened his first Fashion Nova store in a Los Angeles mall, Instagram didn't exist. No one was talking about influencer marketing, and fast fashion was still dominated by traditional retail chains. Seven years later, when he launched Fashion Nova's e-commerce site in 2013, he put Instagram at the heart of his digital strategy without any tried-and-tested strategies.

Today, that bet has paid off spectacularly. Fashion Nova has grown from a small chain of mall stores into a billion-dollar empire, backed by over 21 million Instagram followers and 4 million TikTok followers.

Fashionava Social Media

While luxury brands spend millions on elaborate photoshoots and celebrity campaigns, Fashion Nova built their empire through a brilliant yet simple strategy— transforming their entire influencer community into their content creation machine.

Fshion Nova's TikTok Following

Hundreds of influencers worldwide post photos wearing Fashion Nova pieces daily, creating a constant stream of fresh, authentic content that the brand repurposes across every marketing channel—from their website and product pages to their ads and email campaigns. This approach hasn't just saved them millions in marketing costs; it's created social proof and customer engagement that traditional fashion brands can only dream of.

Fashion Nova's Influencer marketing

Let's dive into Fashion Nova's 4 lessons on how to build a successful influencer marketing strategy and what you can learn from their playbook.

Organized Hashtags Strategy

Fashion Nova isn't just throwing random hashtags out there. They're building little communities for everything they sell.

When influencers post about Fashion Nova's swimwear, they use #novaswim. For beauty products? It's #novabeauty. Plus-size fashion gets #fashionnovacurve. Men's clothing goes under #fashionnovamen. No mixing up or confusion. This clean system shows that Fashion Nova gives clear instructions to their influencers about which hashtags to use for what products.

Hashtag search

Benefits for customers

This organization makes shopping more accessible for its audience. Think about someone shopping for swimwear. Instead of scrolling through thousands of random Fashion Nova posts, they can click on #novaswim and instantly see nothing but swimsuits. It's like having a dedicated swimming section in a massive department store - you know exactly where to find what you want.

Hashtag example

A snapshot of #novaswim's curated feed shows how Fashion Nova's organized hashtag strategy delivers diverse, authentic content from influencers of all sizes and styles.

Benefit for the brand

For Fashion Nova's team, these hashtags are a powerful tracking tool. Their kid's wear team can click on #novakids and instantly see how customers wear their products, which styles are getting more attention, and what's trending. They don't need to sort through thousands of general Fashion Nova posts - everything about kids' clothes is organized in one place.

Hashtag example

Here's how you can plan out your brand's hashtag strategy for influencers:

First, create your main brand hashtag. Let's say your brand is 'Moonlight'. Start with #moonlight. This is where all general brand content lives.

Now, break down your product lines. Create a clear hashtag for each category:

  • #moonlightskin for skincare posts
  • #moonlightwell for supplements
  • #moonlightfit for workout gear

Tell your influencers exactly which hashtags to use.

Keep your hashtags short and simple. Notice how Fashion Nova uses #novabeauty, not #fashionnovabeautyproducts. Shorter hashtags are easier to remember and type.

This system helps you:

  • Track how each product line performs on social media
  • See customer feedback by category
  • Find specific content quickly
  • Keep your influencer content organized
  • Help customers find exactly what they want

You can also automate this process, and not be dependent on hashtags if you use tools like SARAL. SARAL offers a social listening feature that tracks brand mentions, shows you top-performing posts, and helps you discover creators getting the best engagement, all in one dashboard.

SRAL email drips landing page

Once you've shortlisted the content you want, you can use SARAL’s email drip feature to reach out to these creators and ask if you can use their content for your marketing. Here's a script you can use:

"Hi [Influencer Name]!

I loved your recent post featuring our [product name] - especially how you showed [specific detail about their content, e.g., "how you styled it with your morning routine"]. The authenticity really shines through.
We'd love to feature your content across our marketing channels (social media, email, and website). Of course, we'll credit you and offer [specific incentive, e.g., "$200 payment + $150 worth of our products"] for the content usage rights.

Let me know if you're interested. Happy to answer any questions.

Cheers, [Sign off]

A simple post format keeps influencer content clear and shoppable

Looking at Fashion Nova influencer posts, you'll notice that there's a very deliberate and strategic posting format that's worth analyzing.

The formula

The format follows this consistent pattern:

  • Brief, casual caption
  • Tags @fashionnova, add hashtags (and sometimes sub-brands like @FashionNovaCurve)
  • Uses the 🔍 magnifying glass emoji followed by the exact product name
Influencer posing in a fashion nova dress

Here's another example —

Influencer posing in a fashion nova dress

How it benefits the brand

Fashion Nova's influencer strategy cuts through one of the biggest headaches in influencer marketing - the complexity of managing trackable links and promotional codes. Instead of requiring influencers to handle special URLs, remember unique promo codes, or deal with different link formats for each platform, they simply include product names in their captions.The naming convention becomes part of the brand experience—each product name tells a little story — "Mind Games Studded Sneakers - Hot Pink" — making the item more desirable and memorable. This is marketing that doesn't feel like marketing, which is exactly what today's social media users respond to.Fashion Nova has thousands of influencers posting daily. This consistent, simple format creates a cohesive brand presence across social media without feeling forced or overly commercial.

How it benefits customers

The strategy also empowers customers. Rather than being dependent on clicking the correct link at the right time, they can simply remember a catchy product name and find it whenever they're ready to shop. It's an organic discovery that aligns perfectly with how people use social media - browsing casually, noting things they like, and shopping on their own terms.

Influencer posing in a fashion nova dress on the wesite

Here's the dress we saw in an influencer's post on Fashion Nova's website.

When customers contact Fashion Nova about items they've seen on influencers, the exact product names make it much easier for customer service to help them find what they're looking for. It eliminates confusion about which specific version or color of an item the customer wants.

Getting maximum out of Influencer-generated content

Fashion Nova's approach to content creation is brilliantly practical for their fast-moving, high-volume business model. Traditional fashion photoshoots with professional models would be financially impossible when you're selling thousands of new styles every week at $5-80 price points. Instead, they've turned their entire influencer community into their content creation engine.

Look at their product catalogue—it's filled with influencer photos showcasing items like the "Plain Jane Mini Shorts" and "I'm So Basic Denim Jacket." These aren't expensive studio shots but authentic photos of real people wearing their clothes in various settings - at home, on the street, at cafes, and in their kitchens. This variety and volume of content would cost millions to produce traditionally, but through influencer partnerships, they get fresh, diverse content daily.

Fashion Nova Landing page

Even their About page and visual search feature showcase influencers wearing their clothes in real life. They use every opportunity to use influencer-generated content and keep the brand in the limelight.

Fashion Nova Landing page

Volume over value strategy

While most DTC brands chase expensive partnerships with mega-influencers, Fashion Nova took a different path: flooding social media with content from thousands of smaller creators, often in exchange for just free clothing.

In 2020 alone, Fashion Nova worked with 1,182 creators who produced over 5,700 sponsored Instagram posts. This generated $15.3 million in earned media value, placing them ahead of many luxury brands that spent far more on influencer marketing.

How did they do it?

  • They reach out to thousands of creators simultaneously, from nano-influencers to mid-tier creators (500K followers). Their philosophy is simple: message everyone who fits their basic ideal creator profile and let them self-select based on the offered terms. This eliminates the time-consuming process of individual influencer selection.

You can achieve a similar scale using tools like SARAL. It offers email drip campaigns you can customize and send to hundreds of influencers at once. Instead of manually tracking who hasn't responded and sending individual follow-ups, the system automatically sends follow-up emails.

SARAL email drips landing page
  • They eliminate complex payment processing and contract negotiations by offering store credits or direct product gifting instead of cash payments. This also reduces financial risk since they're paying in product at retail value rather than cash.

According to talent managers interviewed by Business Insider, the brand's typical offers fall significantly below market standards:

For creators with 100,000+ followers:

  • Required deliverables: 4 Instagram posts + 2 Story swipe-ups
  • Compensation: Product gifting only (8 items)
  • Industry-standard comparison: Low six figures for a similar campaign scope

While established talent managers advocate for higher rates, a substantial pool of creators remains willing to accept these terms. The size of this creator pool — particularly among emerging influencers — has enabled Fashion Nova to maintain this model despite industry criticism.This strategy has its downsides, too. Fashion Nova has alienated many top-tier influencers and talent managers. Their reputation for low rates means they might struggle to work with premium creators when they want to.But for Fashion Nova, this doesn't matter. They've proven that in fast fashion, quantity can beat quality. Their army of micro-influencers generates enough buzz and sales to make their controversial strategy worthwhile.

Why does this work?

  1. Market saturation: Fashion Nova achieves unprecedented content volume by working with thousands of micro-influencers instead of a handful of celebrities**.** Their Instagram feed becomes an endless stream of real people wearing their clothes.
  2. Authenticity through volume: When hundreds of smaller influencers post about your brand, it creates a perception that "everyone" is wearing your clothes. This feels more organic than a few celebrity endorsements.
  3. Risk distribution: If a mega-influencer partnership flops, you've wasted a huge budget. With micro-influencers, the risk is spread across many smaller investments.

Is this right for your brand?

Consider adopting this strategy if:

  • You have a low-to-mid-priced product with broad appeal
  • You can efficiently manage many small partnerships
  • You're willing to potentially alienate bigger influencers
  • You have something valuable to offer beyond money (like Fashion Nova's massive platform)

Your brand could be everywhere.

If you're working with just a handful of influencers, watching your content get lost in the endless social media feed, your growth and revenue are at stake.

You want your brand to be everywhere.

That's possible when you have the right tools to scale your influencer marketing. Once you automate the mundane tasks - finding creators, sending emails, tracking posts - you can focus on what matters: building relationships and creating winning campaigns.

SARAL helps you scale from 10 influencers to 10,000.

It's an all-in-one influencer marketing platform that can help you:

  • Find influencers, reach out to them, and onboard as affiliates or ambassadors.
  • Track the ROI on your influencer marketing.
  • Manage content rights, payouts, and relationships in one place.

…and do so much more.

👉 You don't have to jump to buying a subscription today. Dip your toes in with a free trial of SARAL here. Try all the features, and our support, and even run a campaign. Cancel it anytime if the results aren't making you do a happy dance.

Weekly Influencer Marketing Insights

Learn what’s working in real-time with influencer marketing for otherbrands.

Oops! Something went wrong while submitting the form.

Learn how to
win creators and influence people

Step-by-step playbook on findinf untapped influencers, scaling outreach, and relationship building lessons

Learn how Fashion Nova scaled from a mall store to a billion-dollar empire using Instagram influencers. See their exact strategies, metrics, and how to apply them to your brand.

Ready to build a full-stack influencer program?

If you want to build a community of influencers that can’t stop talking about you, consider giving the free trial a shot!